FlyerTalk Forums - View Single Post - Hotel staff creates fake SPG account to earn points for unclaimed stay?
Old Oct 26, 2015 | 3:51 pm
  #20  
pilluelo
 
Join Date: Mar 2006
Location: Up in the air
Programs: AS MVPG 75k, AA Plat, MR Plat, SPG Plat, HH Diamond
Posts: 140
Originally Posted by Starwood Lurker
This can be sent to the email address below...
Thanks William for getting involved. I just sent you the details, including a scan of the folio.

Originally Posted by travelswithmyself
I agree that the number of points skimmed in this way would be minimal. But perhaps whomever is doing it has found a way to merge them with other accounts which isn't apparent to us yet.

One other possibility is - I think it's quite well-known that hotel staff get incentives for signing up guests to the SPG programme. Perhaps a staff member created this account for OP's fiance as he/she thought OP's fiance was a non-SPG member. No intention to actually use the points, but the staff member gets their incentive bonus for the "new sign-up".
Fully agree - the total came to 650 CNY, so less than 100 USD! Not sure why someone would bother to do that, for, what, 200 points?! Not sure if they get a "sign-up incentive bonus", so I guess it's all speculation at this point.

Originally Posted by MarcoPolo88
Not that it will get you too far, but try emailing the hotmail address and see if anything comes of it.
This one made me chuckle Unfortunately, the SPG agents wouldn't give out the details...

On a more serious note, I'll report the progress here as soon as I hear back from SPG.

-pilluelo
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