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Thread: Building Loyalty via cancellation process?
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Old Oct 26, 2015 | 9:45 am
  #2  
smmrfld
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Join Date: May 2005
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What happened when you asked Guest Assistance? What about the property itself (i.e. having prepaid funds applied to a future stay)? Seems it would make sense to ask a source other than the one enforcing the prepaid T&C.
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