FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) [2014-2016]
Old Oct 25, 2015 | 11:20 am
  #2168  
Majuki
30 Nights
40 Countries Visited
2M
15 Years on Site
 
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
Originally Posted by JEFFJAGUAR
From what I read, Marriot Hotels in the UK are notorious for sticking in the check in slip which they shove in front of you a sentence accepting dcc as part of the mumble jumble few read and even if the bill is presented in sterling, the charge is submitted to the credit card network as a dcc charge and in some cases when you try to fight it, they produce the slip you signed and sorry you've been dcc'd.
That's what happened to me in Frankfurt. The opt-out was at check-in in some 6pt font embedded in the rate slip. All I got from the cashier was, "Sign here..." I believe - although it was 2.5 years ago - that I got the folio slipped under my door the next night and checked out by calling. I didn't see until I was already in the next city that I had been hit when there was a discrepancy between the charge and the Visa rate. The manager graciously offered to credit the DCC amount or give an ample amount of Marriott Rewards points. The value of the points vs. DCC was 1/2 cent per point acquisition cost, so I took that as the easier of the two options.

I'll report back in May on UK Marriotts. I'm definitely doing the one night at the airport, but I'm deciding if I want to Grosvenor House or another option.
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