FlyerTalk Forums - View Single Post - No longer getting TSA Precheck on Hawaiian Air

Oct 23, 2015 | 9:15 pm

#11

slippahs

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Join Date: Apr 2003

Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]

Posts: 15,907

Quote:

Originally Posted by Ukalady

Can you help me with a bit of clarification on this, please, Slippahs? I called HA in early October (this year) after reading about lack of transference of known traveler/trusted traveler number with some online reservations. Rep checked and said the numbers were now associated with our three November HA bookings.

When I do online check-in (24 hours out, right?), *where* do I look to confirm the known traveler numbers are there? I'm guessing you mean my boarding pass which shows will show the TSAPre, but at that point, if that designation doesn't show, isn't it too late to get the TSAPre to come up on a second boarding pass?

Is there any way to check the known traveler/trusted traveler online before OLCI time so I can straighten it out? Somehow, I don't always have confidence in the phone reps and I really treasure that TSA Pre to avoid airport slow-downs (or I wouldn't have paid to get it!).

Thanks for your help.

Hi there:

During the OLCI process, a page will clearly display your name, seat number, HA number, and TT number if it is properly entered. You should also be able to check this information now by punching in your confirmation number into the manage itinerary section of the website.

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