Originally Posted by
DCBob
I don't find such a complaint silly. It's like serving white wine in a hot glass. No FA should be that stupid.
What may be silly is awarding 5,000 miles for the complaint. A $100 discount on a future flight would be better as it would benefit both Delta and the customer.
5,000 SkyPesos is well under $100 (OK, for the moment it's still possible to get more value out of them).