FlyerTalk Forums - View Single Post - AA to close Ticket Office in Richardson TX: A sign of cost cutting industrywide?
Old Jun 26, 2001 | 6:05 am
  #6  
ctmike
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Join Date: Jul 2000
Location: Farmington, CT USA
Programs: AA PLT; DL Gold MDL
Posts: 242
During its "heyday", Hartford had CTO's for AA, DL, UA, US, and, yes, even EA. The DL office just closed two months ago, leaving only AA left. As I am there relatively frequently, I am hoping and praying they don't leave, forcing me to drive to Bradley airport. Hartford has a big AA reservations center, which will soon be moving to the 'burbs, so I would imagine they probably would close their CTO.
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