Haha, exactly. I once "complained" about a cancelled flight. I told them that while I was disappointed my flight was cancelled, I highly appreciate the decision to cancel early, rather than extend delay after delay. I also told them that the SC personnel I dealt with were amazing at getting me accommodations and confirming my flight for the next day and that the situation was dealt with in the best possible way for the circumstances.

So, overall, I was greatly praising them. The reply was an apology and 10k skymiles. I was afraid of getting a black mark for being a complainer for that. This guy is beyond the pale for trying to game the system for as many miles as he can.