FlyerTalk Forums - View Single Post - Caution--Pay Attention to UA Refunds
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Old Jan 24, 2004 | 1:26 pm
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Andrew Yiu
Company Representative - Air Canada
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Join Date: May 1999
Location: Canada
Posts: 24,224
Good advice. Same thing happened to me last year. I made changes at the HKG UA CTO and the agent there charged me change fee+fare difference when he wasn't supposed to. The refunds department in the US refunded the full amount but I noticed a difference on my CC bill, called them up again and they fixed it up right away.
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