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Thread: Involuntary Denied Boarding on Baby's First Flight
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Old Oct 22, 2015, 8:28 pm
  #86  
jljones000
 
Join Date: Oct 2015
Posts: 42
Originally Posted by transportprof
This response (which should be anonymized) sounds like it came from a 'standard' customer care channel, not a DOT complaint specialist. Did you file either, or both, of a direct complaint and a DOT complaint?
I filed a complaint with United and with the DOT.
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