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Old Oct 21, 15, 7:40 am
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,496
Well, the seats are only designed with assumptions on maximum passenger dimensions - and the regulator enforces the minimum seat strength based on these...

Quite what those limits translate to in terms of the passenger's actual size is probably something the customer service department haven't ever determined....worth a bit of a push...

clearly if someone had grown to three times the size of a seat they'd not be accepted on board, even if there is no policy.
jbfield is offline