Originally Posted by
niceguytalks
Thanks for your reply. You say somehow perhaps I lost 3 seat assignments but that is within Delta's power. If that is what happened, that is exactly why I could have gotten into this mess to begin with. Somehow it's ok for me to pay for things months in advance and the airline is not responsible. If they were responsible there wouldn't be a "somehow I lost my seats". There would be more accountability. And not to be given a reason says more about airlines and travel agencies having too much power than it does about me wanting something I paid for. And Delta is specifically telling me the compensation is not for being involuntarily bumped, but because they are doing an act of goodwill.
I think we're suggesting that you shouldn't be so fast to assign blame to Liberty and let Delta off the hook. That said, the fact that Liberty is unable to explain this to you in a clear, concise way is a legitimate reason to not use them going forward.