Originally Posted by
paterwdb
Considering how helpless the folks at @deltaassist have become, including slow response times and just flat refusal to help, I can't imagine how effective this might be.
The number of times they tell me "call the elite line" while I am actively in flight recently shows they aren't interested in helping as they once did.
This. ^
If this new DM program means a return to the quick and incredibly effective old twitter team, that would be great!