Virtual Assist
Just got the following Direct Message on Twitter from @DeltaAssist:
"Over the past 5 years, Delta Assist has helped customers stay connected throughout their travels. Now, we're taking that experience to the next level for our most valued Diamond Medallions. We'd like to invite you to Virtual Assist, an exclusive social media trial program delivering individual service. We'll closely monitor your trips & do our best to make them hassle-free. If something impacts your upcoming travel, we'll DM you with a head's up. And as always, you can tweet us if you need anything. If you prefer to opt-out, simply DM to let us know. Thanks for your loyalty and know we've got your back!"
Let's see how this rolls.