Originally Posted by
brewdog11
I've noticed that the language has also been removed from the Marketplace Menus....
Not that there was any doubt in light of this very helpful post:
Originally Posted by
flight62
Beginning October 17, Executive Platinum and Concierge Key customers (EP/KEY) traveling in the Main Cabin on former LUS metal may select any complimentary food item from the MarketPlace menu, including snack boxes and fresh food offerings on applicable flights.
The recognition benefit will then be fully aligned on both carriers to include: À la carte snacks, snack boxes, fresh meals, beer, spirits and non-premium wine.
Enhancements will be introduced to the MyFlight application on your tablet in early November which will allow you to identify customer frequent flier status. Until then, reference final paperwork per current procedures. It is important that you continue to use the “EP/KEY” complimentary reason code to record these transactions. This step ensures we provision adequate inventory to support the program.
Thank you for recognizing our most valued customers for their loyalty to American through this expanded benefit.
But, just to re-inforce, the omission from October printed materials of the language describing the benefit was simply a printing mistake and it will be back in November for sure.