Originally Posted by Bob Cox

I can login to my MP account on united.com easily. But I cannot login on mobile.united.com -- either in a Web browser or via the United iPhone app. I suppose that the backend database of mobile.united.com has lost my account record. But I don't know who to contact -- I sent a message to United MP help and have no answer. I've called, and CSRs are just baffled and don't help. Once I got a tech support person who was also baffled, and then cut me off. Where to turn?