Originally Posted by
fb175091
In-room internet. That was pretty bad. Slow and unstable. When it started disconnecting every minute or so, I called and was connected to the IT hotline. I hate it when this happens since it always costs a lot of time to report the technical problem, and almost always they just restart the router after asking you questions for five minutes. And so it happened: they asked many detailed questions and then promised to call back. Five minutes later, they called back and said that they would restart the router. After that it was slow and stable instead of slow and unstable.
Living in Edinburgh I haven't stayed in this hotel for a long time, however I am in it about three times a month as I have regular catch up meetings with my boss before he flies back to London.
Over the last couple of months the wifi has been absolutely dire to the point that we don't even try and connect to it. Last month my boss did raise the issue with the F&B Manager and they said then that they were aware that there was an issue and were trying to fix it. I'm not holding out much hope in the fix happening anytime soon.
Slightly off topic but plans have been submitted to the City Council for a Hampton over beside the Holiday Inn Express.