Originally Posted by
renegurl
At first they said no, then they said yes but I'd have to wait for an escort (1 hour quoted wait) and that I can't do 'this' again. I waited 40 minutes for an escort mid-morning, and then he escorted me to the train which was a less than 5 minutes process.
Frankly, CX should keep a list of these passengers. If they try to pull this off more than 2-3 times without a legitimate reason, they should be blacklisted.