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Thread: Boarding denied because of a missed bus from the gate. Any suggestions?
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Old Oct 19, 2015 | 11:57 am
  #15  
CoolTourist
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Join Date: Jul 2013
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Originally Posted by Often1
It doesn't really matter if it was FRA, CPH or TOM. If the family wasn't at the gate by T-20, they were subject to being off-loaded. The bus issue is a red herring. If the flight was closed at T-21, whether bus or not, the family was denied boarding.
This happened in FRA and they were suppose to connect in CPH before continuing to ORD.
I will find out more details from them when they arrive later this evening.
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