Have you ever wondered why it takes so much typing to check-in for a flight? Anybody know?

It would seem to me that the airlines could significantly improve their efficiency by making check-in quicker for the ticket/gate agents.

Just type a few letters of my last name and my flight number. That should give a list of people no more that one screen. Number down the side of the list. The agent types 1<enter> or 2<enter> or whatever. The computer then moves me from the reserved list to the "at the airport"/print boarding pass now list.

Anybody have a clue what else the agents are typing as they "write a book" about me?


PS -- Ok, guess they would need one more option after that -- "Sir, would you like an upgrade today?" <smile>

[This message has been edited by FCfree (edited 06-10-2001).]