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Old Oct 19, 2015 | 6:10 am
  #2  
lightyear40
All eyes on you!
15 Years on Site
 
Join Date: Aug 2010
Programs: Skywards Gold, Etihad Gold
Posts: 469
Yes you do indeed look at the person opposite and keep your fingers crossed that they keep their socks on. Don't be surprised if your seat does not recline, the air conditioning does not work, the electrics are faulty and the entertainment system cannot be seen due to a blemished screen. I have written to Etihad showing my dissatisfaction, but they feel those problems don't impact on the business class customer enough to warrant any kind of compensation. Hence their loss Emirates gain.
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