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Thread: Available on line, waitlist on the phone
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Old Oct 19, 2015 | 12:13 am
  #15  
tboons
All eyes on you!
10 Years on Site
 
Join Date: Apr 2012
Posts: 1,942
Similar experience. SIN to HND. Available online for new award booking but cannot change for the existing award. So called in to make the change and the phone agent said no availability. In the end, I booked the new date with a new set of miles and had to pay 30usd to cancel the old award. Totally rubbish
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