FlyerTalk Forums - View Single Post - Seats Under Airport Control

Oct 17, 2015, 5:25 pm

#7

vatali

Join Date: Jan 2003

Location: STL

Programs: AA EXP, Delta Gold, Mariott Gold, Hilton Diamond, Avis Presidents Club

Posts: 307

Quote:

Originally Posted by joshuaw2

Gate agents were of no help at DFW. We asked 3 hours prior to departure and were told to come back one hour before. Came back one hour before and told no more seats to change with. What BS. Glad our loyalty has been slowly changing to another airline. We were both Platinum and Gold, but this service was horrible. They had a chance yesterday 26 hours out with PLENTY of seats open. No sense to charge $30 to switch from premium seat to premium seat.

So you were given $60 value for free and decided that wasn't
t good enough because you were not together? As I see it, the airline already went above and beyond for you.

If you choose to determine that other airlines will provide you more value, you go forward with that. But do not come to bash this airline when they already did you a solid.

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