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Old Oct 16, 2015 | 11:58 am
  #15  
nov11
All eyes on you!
20 Years on Site
 
Join Date: Aug 2005
Location: The KUL city
Programs: AA Lifetime Plat, TK Elite+
Posts: 2,834
I tried using the reply with hotel review tab but it wouldn't allow me to click submit new thread, but here's my review of the hotel:

Check-in:
Check-in and check-out was on the slow side - I don't know if it's due to the fact that Colombian hotels have many systems to deal with. But besides that, the service was great.

Room:
I booked a Wonderful room and was upgraded to a Fabulous room at check-in. No suites available as the hotel was quite busy (2 rock bands were staying in my hotel too!). The rooms are decent in size and the bathroom has an "open concept". You could draw a curtain between bedroom and bathroom, but there isn't any physical door. See-through glass for the toilet and shower.

Service:
Service was great. However, I think it was a new housekeeper but she took my iPhone charger while I left the room for lunch. Due to some communications barrier, I ask the housekeeper if she saw my iPhone charger and she told me yes and she returned it to me. That's rather odd, but I told the front desk about it and they told me the housekeeper mistakenly took my charger because she thought I loaned it from the front desk (doesn't make much sense but nothing else was missing).

Dining:
Dining is decent for the breakfast platinum amenity. Fresh selection of fruits, yogurt, some local breakfast food (no made to order eggs station IIRC) with fresh fruit juice.

Location:
It's located in the upscale Usaquén district of Bogota with Hacienda Santa Barbara right across from the street. It's surronded by a few new office buildings. Takes about 40-50 minutes to get to El Dorado Airport and cost around 270,000-300,000 COP to the airport (via Uber or taxi). Very convenient to restaurants in the Usaquén districts (5 minutes walk).
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