Originally Posted by
Carpacchio
I thought this was solved - but a relative had now flights booked in class S, with voucher upgrade to I, and the miles haven't posted.
Tried to do retro-claim with the original ticket number, but the response was "the booking class doesn't earn miles".
Well - I guess another call to our friendly Aegean call center is necessary...
Same for me for two flights I took in September using my upgrades. Has anyone been successful in getting missing miles posted by submitting a request through the customer relations online form (
https://aegeanairlines.custhelp.com/app/ask), or do I need to call in?