Originally posted by blackjack-21:
Have used both Dollar and Alamo recently, and found Dollar to be faster (although only slightly)at check-in and check-out. Found the rates for both to be similar for each class of car. Most recent experience (Dollar, at FLL airport), I found the lines at Dollar to be much shorter, with their bus dropping us right at the car, and their cars in good shape, and clean. Check-out took all of 30 seconds, and then quickly on the bus back to the terminal.
bj-21.
I have been almost a Dollar-only renter for several years after National Emerald Aisle screwed me up big time for a THanksgiving weekend rental. Dollar has been great - I personally like the Chrysler line better than Buick/GM anyway and I have never been disappointed in their cars or their service. The Intrepid handles liek a dream and is very roomy for both pax and luggage. It also gets better gasmileage than the equiv GM cars.
Airport locations are quicker than in-town locations but I almost always get an upgrade and they are very responsive to complaints or concerns. The few times I used ALamo (and it AHS been years) it was ALWAYS a bait and switch type of deal so I have very little repsect for them regarding their practices. THey once refused t o rent me th compact car I had reserved in Albuquerque NM saying "it doesn't have enough power to drive in the mountain air up here" . Of course they had a mid size for double the price...no thanks...
Dollar always has Web promotionsgoing on where you can at least get a size upgrade. The cheapest rate sthrough them are if you ahve a COstco or Sam;s Club card - code BC1011 on the Web site.