PVDtoDEL

If the passenger called the FA a <deleted>, then she was asking to get kicked off. In today's culture of safety and security hysteria, passengers simply cannot expect anything else.

If we look at the game theory of it, it doesn't seem like the flight attendant would have sufficient incentive to risk his job by kicking off a passenger and then inventing a fictitious story. In contrast, a passenger making a rude and offensive remark and then not taking responsibility for their actions is a predictable story. A woman crying is more than enough to get the rest of the passengers to support her if nobody else heard her rudeness to the FA - that's fundamental biology more than anything else.

It's premature to come to conclusions without the whole story. Chances are, only the FA and the woman kicked off know the whole thing.