FlyerTalk Forums - View Single Post - UA Email: "You spend more with us, so we want to reward you more."
Old Oct 14, 2015 | 8:16 am
  #41  
physioprof
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Join Date: Apr 2015
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Originally Posted by halls120
I don't think it's fair to expect Munoz to make what would be a significant decision so soon in his tenure.

One of the first thing I would have asked for if I was in his position is a complete analysis of how the change to MP had impacted HVF retention. And I would have made sure someone I trusted was part of the team performing the analysis, not just the people installed by Smisek.
Agreed that major decisions beyond things like changing food/coffee are going to require a substantial amount of analysis and careful thought/planning. It would be a bad sign for Munoz to move too quickly on things like this.
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