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Thread: How does a 400 lb man fly?
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Old May 18, 2001 | 9:21 am
  #28  
Analise
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This is another reason why I really like Continental.

Here a man had a need to sleep and he had no restrictions placed on him about buying three tickets together so he could sprawl out. Continental fulfilled his need and probably gained his loyalty. This is what a smart business is supposed to do.
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