- My current problems include

1.When on the English version of the website in Japan for some reason as I move for ward with the transaction the site does back to Japanese characters.

2. Even thought I state my preferences in Japan as American English the site always defaults back to local and Japanese language

3. I have had issues -one today changing a segment, got to the payment section then the site gives an error message to call reservations.On checking the instead of the single sector adjustments both sectors had been up graded to the higher fare selected in my change ($6000 ad collect) and loss of seat allocation.After finding someone at GS who new what they were doing it resulted in a the small fee change indicated on the website plus the change fee