Originally Posted by
Jerseyguy
I don't know if you've ever booked a flight on Frontier bit they are very good about letting you know about fees, you have to say no to things like carry-ons checked bags and seats. When you say no a screen pops up telling you what saying no means and that fees could be higher at the airport.
While there are some rough edges to Frontiers policies and their web site, they generally do a pretty good job of informing passengers. I even get emails explaining the fees. I check their twitter account and there seem to be fewer of these kind of "hidden fee" complaints and as noted above some of them are wrong and totally irrational. One guy a while ago refused to understand the difference between a free "personal item" and and q "carry on bag". Some people apparently believe that seat selection fees were mandatory or that they will be charged for water in flight.