Originally Posted by
Virazuno
You could just try and give BAEC a ring/webform. I think the fax thing would only be for situations where the flights have never actually turned up on the statement?
However use the general complaint webform rather than the apparently more useful "missing Avios" specific webform: the latter does a semi automatic check and will show that you have already had the Avios awarded...... (It's best used where there is no entry at all).