Originally Posted by
SFO777
+1
Better still. How about fly the competition? Build a few mock-ups in Chicago. You don't need a chartered 744 to Hawaii to figure out that 2-4-2 dorm seating and crap food is not a competitive Business Class product.
Or just shamelessly copy OS business class. Even with the average UA FA crew being maybe not quite up to that of an average OS crew, the good seat and great catering would help to make up for it. But as of right now, AA and DL 1-2-1 J are better than UA, full stop, end of story.
They should just invite us
.