Originally Posted by
jepiv
Awesome. Staying here for the first time in December with an expired DSU. Glad to find out it's right when it's going downhill. Ugh.
I think you may be fine depending on your expectations.
Its certainly better then Andaz Liverpool where the wifi doesn't even work on every stay Ive taken there.
Experiences vary for every traveler at every property
Ms Samara's the former GM departed in Late September/ October
This may have much to do with some of the more recent issues
The new GM needs to finds her footing
Being shes only held the post officially this month lets all give her at least the chance to get the hotel up to speed.
Anyway I'd like to wish a warm welcome to Ms Roady who hails previously from the Hyatt Regency Coconut Point Resort & Spa ...
Its very disappointing to lose Ms Samara an exceptional guest friendly GM someone willing to exceed standard expectations and who genuinely
was an excellent Ambassador for Hyatt their guests and team members
One can only hope she will return to Hyatt in the future
I'm going to do 2 nights instead of 3 and roll the dice in December
Fingers crossed!