Originally Posted by
jhayes_1780
+1 on this, if it could have been solved by UA, it would have been already.
I filed a complaint online with the DOT on the same night I filed my complaint with United. Haven't heard back on that either.
The auto-confirmation email I received when I submitted my complaint to United said that they are responding to most inquiries within 7-10 business days. They are still within that time frame, but I have a feeling I'm wasting my time waiting on an offer that will be far below what they owe.