I know there is a limit of 5 cards per household (which I have already reached back in the days) but my relative ordered another card under her name with a teen living at my address. So instead of putting her address, she put my address for shipping. Now it has been more than 10 days and no sign of cards. Credit Card was charged and card was approved back in september. Anyone else has simialr experience? I know she will need to call ultimately but how is the over all CS response?