Originally Posted by
WR Cage
You have to get the airport authority onside. There is a long story (drama not comedy) about YOW efforts to try and run their own lounge. AC had to wait until phase 2 before the MLL was allowed in the new terminal. IIRC the place where the contract lounge was to have been located is now a retail area.
This is the same airport authority that has blocked any attempt to connect the O-train with the airport. An airport authority that needs to focus more on the customer experience less on trying to maximise revenue.