No offer for personal platinum
Signed into my account online and did a live chat, asking to cancel the card. No retention offer of any kind. Total spend for the year of card ownership was just under $5K. Previously, we had called in before the annual fee was about to hit and they said they had no retention offers for us at that time... so it seems for us, we weren't a customer they wanted to keep whether before or after the annual fee was assessed. Probably didn't spend enough on the card to make it worth their while.