Originally Posted by
GUWonder
Air India is pretty good for DEL-US non-stop flights. I used to avoid them like the plague, but now there are circumstances where they actually are acceptable to me.
AI has been a reason I advised some to buy Lifemiles in recent weeks.
I agree that the AI hard product has improved a lot, the soft product is a bit of hit and miss, but the biggest problem with AI is reliability and punctualilty. The PM is visiting Canada, and a whole flight from EWR to BOM gets cancelled as they need the AI plane as back up. The AI SIN_BOM flight leaves after midnight instead of the scheduled 7 pm more times than not. So if your travel is time sensitive and you have to make quick connections, AI could put a spanner in the works.