Stayed at this hotel a few times this year. I really like it. Platinum and as a matter of routine they process upgrades 24 hours before arrival. Always had a large suite here, very nice modern spacious rooms. Staff are friendly and efficient. Like the Sheraton Gateway in Toronto they seem to be able to check you in in less than 30 seconds. Club lounge is pretty good too. Decent breakfast with 2 or 3 hot items and fruit etc. Evening snacks are simple but substantial. No free alcohol but drinks reasonably priced ($6 for a G&T). I always call for the shuttle as soon as I arrive and usually wait about 15 mins. Never busy.
Just a very nice, efficient, friendly hotel. One of my favourites actually.