Originally Posted by
spin88
Lets add UA SAN-IAD-CLE to the mix, so 4 options, and United could have upgaged IAD-CLE to address the issue, problem solved.
But seriously, do you think its more likely that (a) United could not fit any of these folks impacted by its own MX onto OALs, and this was the ONLY option, or (b) that UA did not want to pay OALs to take them, or pay to upgage, and it was cheaper to just badly inconvenience the SAN-IAD folks?
Where is the larger plane to upguage IAD-CLE supposed to come from?
I can also guarantee it cost quite a bit to make the stop. Whether it cost more than rebooking everyone on OAL is tough. What is undebatable is that the IRROPS recovery for the CLE pax was outstanding.