Originally Posted by
ctownflyer
At most there were 100 pax booked on that IAD-SAN flight. Perhaps even less, though the seat maps aren't available.
Ignoring the finances, would you rather force 65 customers into an overnight delay situation than delay 100 customers by 1 hour?
Why do so many here insist on debating things as if UA had no choice - UA took the original 65 people they screwed and decided to screw 65 more instead of putting them on other airlines to get home - all so they could keep the revenue....