FlyerTalk Forums - View Single Post - The customer care # on my Spire card is a XXX chat line!
Old Oct 6, 2015 | 9:53 am
  #27  
BorussiaMG
10 Years on Site
 
Join Date: Sep 2012
Location: DUS
Posts: 199
Originally Posted by TravelTheWorld66
Called the number on the back of my Spire card and was also directed the adult hotline.

I then called Ambassador Services and played dumb, pretending to be upset (in a very mild, respectable, and professional way). The agent actually had no idea what I was talking about. Believe it or not, she put me on hold and called the number herself. I could see her blushing through the phone. She was completely embarrassed and apologetic. She had me send her pictures of the card so that they can "investigate" the issue, and then issued me 10,000 points for the inconvenience (without any prompting on my behalf).

But in the end I'm the biggest fool in this whole thing. Without even thinking, I dialed the number using my company issued cell phone. Looks like I'll have some explaining to do.
Great story Thanks for sharing.
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