FlyerTalk Forums - View Single Post - Hotwire - Given Lower Star Hotel Than Booked

Oct 5, 2015, 9:34 pm

#12

Tuneman1984

Join Date: Oct 2008

Location: YYJ

Programs: Aeroplan, Priority Club, National Exec Elite, Hertz #1 Gold, Avis First, Thrifty Bluechip

Posts: 1,924

Just an update, I've escalated to the BBB and am waiting for Hotwire to reply. If they refuse to refund or re-book then I will be initiating a chargeback and have a folder of screenshots to send to my credit card company.

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