I am completely new to this world. I have sufficient points to fly business Malaysia, India and back to Montreal Canada. In trying to do this on my preferred dates, I seem to only be able to get a selection of flights that call for "full fare" or restricted" Business class. I also seem to not be able to choose airlines eg Qatar, Turkish etc. So what is the drill? Do I have to call and airline and tell them I want to use AA points? Do I call AA and do the same? Any help anyone can give me will really be appreciated. I am a senior senior citizen and this will likely be my last big trip.