Originally Posted by
ty97
I would absolutely complain as someone at US (maybe not the GA) should have stopped this from happening in the age of computer information. No reason 26 people should have been stranded by no fault of their own when US could have held closing the door 5 minutes.
Unless working in the operations area for that flight, you cannot know what impact holding the flight for the passengers already onboard could potentially be
Maybe US could have been in a position to delay the flight if necessary - it may also not have been and so treated that flight like any other