Originally Posted by
Dave Noble
It is not great to be delayed overnight, but my response was that I could see no grounds to complain as put forward by another poster ( which I inferred was complaining about the agent ) - other than the silly excuse for which I don't see what would come of it other than a stock reply saying how they understand how you feel but that the flight was closed and basically it sucked to be you that day
I would absolutely complain as someone at US (maybe not the GA) should have stopped this from happening in the age of computer information. No reason 26 people should have been stranded by no fault of their own when US could have held closing the door 5 minutes.