FlyerTalk Forums - View Single Post - Consolidated "Points Posting Problems: Points Missing, Delayed or Not Posting" thread
Thread: Consolidated "Points Posting Problems: Points Missing, Delayed or Not Posting" thread
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Old Oct 4, 2015 | 10:02 pm
  #324  
rafkeduck
All eyes on you!
15 Years on Site
 
Join Date: Nov 2006
Programs: AA PPro, UA Silver, MR Plat, HH Gold, Amtrak Select, Avis Preferred Plus
Posts: 69
Missing stay, points, nights (partial overlap)
I had a stay in July that has not posted.

I've used the Missing Stay feature on the website twice, and received different explanations for why the stay is not eligible:
  • Overlapping stay
  • Room rate not eligible; room was booked through hh.com, not a special rate

This stay did overlap: I left the hotel one night before checkout to travel onwards, while my wife stayed the extra night.

Any suggestions on how I can get (partial?) credit for this stay? Calling the 1-800 number has not been helpful (yet?).

Thanks!
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