Originally Posted by
extramileage
OP - Upgrade availability comes and goes... If you don't grab it, the risk is on you. You should've taken the full upgrade then and there. Refusing the upgrade on the basis of having to sit next to a stranger was your choice.
When I landed in DXB the Skywards agent confirmed to me that there were plenty of empty seats available in J class, so why was I denied the upgrade offer online and couldn't upgrade at the check-in counter?