FlyerTalk Forums - View Single Post - United In Flight Dining Receipts

Oct 3, 2015 | 3:17 pm

#44

JC5280

Join Date: Mar 2003

Location: SAN

Programs: AS Titanium (100K), Hyatt Globalist, Marriott Lifetime Titanium Elite, UA 1MM,

Posts: 1,832

Quote:

Originally Posted by nyctravelr

It's been 45 minutes, I've spoken with 2 individuals at United Customer Service and spent most of the time on hold...the site continues to report "receipt not found" even AFTER I've put in all the necessary information...
This stinks - the site interface is circa 1980 and I can't get the information I need to file my expense report! Furthermore, the customer service hasn't been able to help.
Anyone else figure out a way around this?

Welcome to FT! ^

Customer Service, through email (1kVoice) asked me to send in the 016 charge numbers from my credit card. A few days later, I was able to retrieve the information. And now it works fine. So maybe have them try that? Let them know it worked for someone else.

Ahhhh yes, I remember the internet back in 1980....oh wait. Nevermind.

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