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Thread: Wrong birthday in reservation: consequences?
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Old Oct 3, 2015 | 1:44 pm
  #8  
MSPeconomist
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Originally Posted by fly7b2
This is good to know!
When our company was smaller and I handled all the travel booking (exclusively through DL) I added to our new employee onboarding process that they either provide their Skymiles # or create a Skymiles account (if they didn't have one) sometime during their first week of employment. Then we have it on file and aren't caught in these situations!
The OP is booking a trip for someone who isn't an employee. It's apparently a one-off situation.
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